Help for clinics
How can we help?
Short guides for you and your team, with the real screens you'll use. Most clinics take their first booking within half an hour.
New to Drawn
Start here
From sign up to your first booking.
Getting started
Set up your clinicFrom sign up to your first real booking, in about half an hour.Clinic admins4 min
Your test menuAdd tests from the gallery or write your own, with fasting and preparation.Clinicians and clinic admins4 min
Locations and home visitsClinic addresses, the postcodes you visit, travel time and visit fees.Clinic admins3 min
Staff, roles and hoursInvite your team, choose what each person sees, and set weekly hours.Clinic admins4 min
Running the clinic once you're live.
Day to day
Bookings and walk-insThe day plan, walk-ins, no shows, and changing or cancelling a booking.Reception and phlebotomists5 min
Patients and reportsPatient records, uploading lab reports, and releasing results.Clinicians4 min
Bring patients overImport patients and future appointments from a spreadsheet.Reception and clinic admins3 min
Getting patients to book online.
Your booking page
Booking link and QR codeShare your page, start patients on a test, or use your own domain.Clinic admins3 min
Add booking to your websiteShow the booking form in a page, or as a button that opens it.Clinic admins or your web person4 min
WordPress, Wix and othersExact steps for WordPress, Wix, Squarespace, Webflow and Shopify.Clinic admins or your web person5 min
Payments, your plan, and patient data.
Money and privacy
Taking paymentPatients pay at the clinic or online through your own Stripe account.Clinic admins3 min
Plans and billingYour free trial, choosing a plan, and what happens if a payment fails.Clinic admins3 min
Privacy and patient dataYour privacy notice, how long records are kept, and data requests.Clinic admins4 min
Learn by doing
Try every guide on a practice clinic
Northvale Diagnostics is a made up clinic with a day of bookings. Change anything you like: it stays in your browser, and nobody else sees it.
Still stuck?
Email us and a real person will help. Guides last updated 3 November 2026.